111bid Frequently Asked Questions

111bid requires a valid government-issued ID for KYC verification. Accepted documents include your National Identity Card (NID), a valid passport, or a birth certificate accompanied by a secondary ID such as a driving licence. Upload clear photos of both the front and back of your document through the account verification section. Most KYC submissions are reviewed within 24 hours during business days.

You can reset your 111bid password from the login page by clicking "Forgot Password". Enter your registered mobile number and you will receive an OTP via SMS. Enter the OTP, then choose a new password of at least eight characters. If you no longer have access to your registered number, contact 111bid support at [email protected] with your account details for manual assistance.

No. Each player is permitted exactly one account on 111bid. Operating multiple accounts is a violation of the Terms and Conditions and may result in all accounts being suspended and any balances forfeited. If you believe a duplicate account was created in error, contact support immediately at [email protected] to resolve the issue before it affects your standing.

To permanently close your 111bid account, log in and navigate to the Responsible Gaming section of your profile, or send a closure request directly to [email protected] with your registered mobile number and the reason for closure. Any remaining balance will be refunded to your registered payment method (bKash, Nagad, Rocket, or other) within five to seven business days after the account is closed.

To deposit via bKash on 111bid, log in to your account and go to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit (minimum ৳200), and you will be shown the 111bid merchant bKash number. Send the exact amount from your bKash app using the "Send Money" option, then enter the transaction ID on the 111bid deposit screen and confirm. Funds are credited to your account within two to five minutes.

A Nagad deposit on 111bid is typically credited within two to five minutes of a successful transfer. The process is the same as bKash: select Nagad in the deposit section, send the exact amount to the displayed 111bid merchant number via the Nagad app, enter your transaction ID, and confirm. If your deposit has not appeared after 15 minutes, contact support with your Nagad transaction ID for a manual check.

The minimum deposit amount on 111bid is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. For bank transfer deposits via Dutch-Bangla Bank or City Bank, the minimum is ৳500. These low thresholds are designed to make 111bid accessible to players across Bangladesh, whether they are making a quick top-up or a larger transfer.

The minimum withdrawal amount on 111bid is ৳500. Withdrawals are processed to your registered payment method — bKash, Nagad, Rocket, Upay, or bank account — and the method must match the one used for your most recent deposit. Processing times are typically 30 minutes to four hours for mobile wallet withdrawals and up to two business days for bank transfers, depending on your bank's settlement schedule.

111bid does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own standard transaction charges — for example, bKash charges a small "Send Money" fee on outgoing transfers. Check your wallet provider's current fee schedule before initiating a transaction so the net amount you send matches the required deposit exactly.

Yes. 111bid offers a comprehensive cricket betting market that covers Bangladesh Premier League (BPL) matches, including match winner, top batsman, top wicket-taker, total runs per over, and live in-play markets that update ball by ball. BPL is one of the most popular betting competitions on 111bid among Bangladeshi players, alongside the IPL, T20 World Cup, and bilateral series featuring the Bangladesh Tigers.

111bid hosts hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The library includes classic three-reel slots, five-reel video slots with bonus rounds, progressive jackpot slots, and Megaways titles. Games are available on both desktop and mobile browsers without any app download required, so you can spin from anywhere in Bangladesh with a stable internet connection.

111bid's live casino section is powered by Evolution Gaming and Ezugi, offering real-time games with professional dealers streamed in HD. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Live Dragon Tiger, Live Teen Patti, and game show formats such as Crazy Time and Lightning Roulette. Live casino tables are active around the clock, so players in Dhaka, Chittagong, Sylhet, and across Bangladesh can join a table at any hour.

Yes. 111bid is fully optimised for mobile browsers on both Android and iOS devices. No app download is required — simply open your preferred mobile browser, navigate to the 111bid website, and log in. All games, deposit and withdrawal functions, and account management tools are available on mobile. The site uses a responsive layout that adapts cleanly to smaller screens, making it ideal for on-the-go play.

All slot games on 111bid use certified Random Number Generators (RNGs) supplied by the original game studios (Pragmatic Play, NetEnt, Microgaming, and others), ensuring every spin outcome is statistically independent and verifiably random. Return-to-Player (RTP) percentages vary by title and are typically displayed in each game's information panel — most popular slots carry RTPs between 94% and 97%. 111bid does not modify the base game mechanics supplied by studio partners.

111bid offers a 200% welcome bonus on your first deposit, meaning a deposit of ৳1,000 gives you ৳3,000 in total playing balance. The welcome bonus is available to all newly registered players who complete KYC verification and make their first qualifying deposit of at least ৳500. Bonus funds are credited automatically within minutes of the deposit being confirmed and are subject to the wagering requirements described in the full bonus terms.

The 111bid welcome bonus carries a wagering requirement that must be completed before bonus-derived winnings can be withdrawn. Wagering requirements specify how many times the bonus amount must be turned over in real-money bets within a set number of days. Full details — including the exact multiplier, eligible games, and expiry window — are published in the Bonus Terms section of your account dashboard. We recommend reading these carefully before claiming any promotion.

Yes. 111bid runs regular free spins promotions tied to new game launches and seasonal events such as Eid, Pohela Boishakh, and the IPL season. Free spins are credited directly to your account and are usually valid on a specific slot title for 48 to 72 hours. To claim a free spins offer, ensure your account is verified and check the Promotions section of your dashboard for active offers. Winnings from free spins are typically subject to a separate wagering condition.

111bid operates a tiered loyalty programme that rewards consistent play across all game categories including cricket betting, slots, and live casino. As you accumulate points through real-money wagers, you progress through loyalty tiers that unlock benefits such as higher withdrawal limits, personalised reload bonuses, faster KYC processing, and a dedicated account manager at senior tiers. Log in to the Rewards section of your account to view your current tier and point balance.

111bid operates as an online gambling platform secured with 256-bit SSL encryption, ensuring that all data transmitted between your device and our servers is fully protected. All games use certified RNG technology supplied by regulated studio partners. We do not fabricate licensing claims — players should satisfy themselves with our published security measures, fair play certifications, and responsible gaming tools when assessing the platform. Play responsibly and only wager amounts you can comfortably afford to lose.

To set deposit limits or activate a time-out on 111bid, log in and navigate to the Responsible Gaming section of your account settings. From there you can configure daily, weekly, or monthly deposit caps in BDT, set a loss limit, or activate a time-out period of 24 hours, 7 days, 30 days, or 90 days. Deposit limit reductions take effect immediately; increases require a 24-hour cooling-off period. Time-outs cannot be shortened once activated.

Self-exclusion is a permanent account closure option for players who feel their gambling has become harmful. Once self-excluded from 111bid, your account is locked, you are removed from all marketing lists, and 111bid will make every reasonable effort to prevent re-registration using the same identity or payment details. To request self-exclusion, go to the Responsible Gaming section of your account or email [email protected] with the subject line "Self-Exclusion Request". Any remaining balance is refunded within five to seven business days.

No. 111bid is strictly for adults aged 18 and above. Age is verified during the KYC process using government-issued identification. Any account found to belong to a person under 18 will be closed immediately, deposits returned, and no winnings paid out. If you share a device with younger family members, always log out after each session and never save your login credentials in a shared browser.

111bid customer support is available 24 hours a day, seven days a week, operating on Bangladesh Standard Time (UTC+6). You can reach the support team by emailing [email protected]. For responsible gaming emergencies — such as requesting an immediate self-exclusion or time-out — mark your email subject as "Urgent: Responsible Gaming" and the team will prioritise your request. Standard enquiries are typically answered within one business day.