Privacy Policy for 111bid

Information We Collect

111bid collects personal information in order to provide you with a safe, functional, and personalised gambling experience. We only collect data that is genuinely necessary for the purposes described in this Privacy Policy. The categories of information we collect are outlined below.

Information You Provide Directly

When you register an account, complete identity verification, contact support, or interact with any feature of the 111bid Platform, you may provide us with the following types of personal information:

• Identity data: full legal name, date of birth, nationality, and copies of government-issued photo identification (e.g., National ID card, passport).
• Contact data: email address, mobile phone number, and residential address (including city, district, and postcode).
• Financial data: mobile banking account references (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, etc.), and transaction records.
• Account data: username, encrypted password, account preferences, and responsible gaming settings.
• Communications data: the content of support emails, live chat transcripts, and any feedback you submit to us.

Information Collected Automatically

When you visit or use the 111bid Platform, certain technical data is collected automatically by our systems. This data helps us diagnose technical issues, detect fraud, and understand how our platform is used:

• Device data: device type, operating system, browser type and version, screen resolution, and language settings.
• Connection data: IP address, internet service provider, and approximate geographic location derived from IP.
• Usage data: pages visited, time spent per session, games played, bet history, clicks, and navigation paths through the Platform.
• Cookie data: session tokens, preference cookies, and analytics identifiers. See the Cookies section below for full details.

Information from Third Parties

In some circumstances we may receive personal data about you from third-party sources, including payment providers confirming the ownership of a mobile banking account, identity verification partners used during our KYC process, and fraud-prevention services that flag high-risk activity patterns. We treat all such data with the same standard of care as information you provide directly.

How We Use Your Data

111bid uses your personal information only for clearly defined, legitimate purposes. We do not sell your data to third parties, and we do not use it for purposes that are incompatible with those stated at the time of collection. The table below summarises our primary processing activities:

Marketing Communications

111bid will only send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal offers, and new games if you have explicitly opted in to receive such communications. You may withdraw your consent and unsubscribe at any time by updating your notification preferences in your account settings or by contacting us at [email protected]. Opting out of marketing does not affect your ability to use the Platform or receive essential account communications (such as deposit confirmations, withdrawal notifications, and security alerts).

Data Sharing & Disclosure

111bid does not share your personal information with outside parties except in the limited circumstances described below. In every case, data sharing is governed by strict confidentiality agreements and data processing terms that require third parties to protect your information to at least the same standard as we do.

Service Providers and Partners

We engage a small number of trusted third-party service providers to help us deliver the 111bid Platform. These providers access your data only to the extent necessary to perform their specific function and are contractually prohibited from using it for any other purpose. Categories of service provider include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and other payment partners process your transaction data solely to execute and verify deposits and withdrawals.
• Identity verification providers: third-party KYC partners receive copies of identity documents to verify that you meet our age and identity requirements.
• Game software providers: studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive anonymised gameplay data necessary to deliver their games and maintain fair-play certification.
• Platform infrastructure providers: hosting, content delivery, and security providers who process technical data (including IP addresses and session tokens) to keep the Platform operational and secure.
• Fraud and risk analytics: specialised providers that receive hashed device and behavioural signals to identify potentially fraudulent or multi-account activity.

Legal and Regulatory Disclosure

111bid may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction when compelled to do so by applicable law, a valid legal order, or where disclosure is necessary to protect the safety of our users or the public. In such cases, we will disclose only the minimum information required and, where legally permissible, notify you that a disclosure request has been received.

Business Transfers

In the event that 111bid undergoes a merger, acquisition, restructuring, or sale of all or part of its business, your personal data may be transferred to the acquiring entity as part of that transaction. If such a transfer occurs, we will ensure the receiving party is bound by privacy obligations no less protective than those in this Policy, and we will notify affected users via a prominent notice on the Platform.

Cookies & Tracking Technologies

111bid uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate the Platform, remember your preferences, and understand how users navigate across our pages. Cookies are small text files placed on your device by your browser when you visit a website. They do not contain executable code and cannot access other files on your device.

Types of Cookies We Use

• Strictly necessary cookies: These are essential for the Platform to function. They maintain your login session, remember your language preference, and protect against cross-site request forgery (CSRF). You cannot opt out of strictly necessary cookies without also opting out of using the Platform itself.
• Functional cookies: These remember choices you make (such as game display preferences, odds format, and notification settings) so you do not need to re-configure them on each visit.
• Analytics cookies: We use internal analytics tools to collect aggregated, anonymised data about page views, session lengths, and feature usage. This data helps us improve the Platform. No personally identifiable information is transmitted via analytics cookies.
• Security cookies: These help us detect unusual activity patterns, such as multiple failed login attempts or session hijacking, and protect your account accordingly.

Managing Your Cookie Preferences

You may control non-essential cookies through your browser settings. Most browsers allow you to view, block, or delete cookies at any time. Please note that blocking functional cookies may affect the Platform's ability to remember your preferences between sessions. Blocking strictly necessary cookies will prevent you from logging in and using the Platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

Data Retention & Storage

111bid retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, comply with applicable legal obligations, resolve disputes, and enforce our agreements. The following retention periods apply as a general guide:

Once a retention period expires, personal data is either securely deleted from our systems or permanently anonymised so that it can no longer be linked back to any individual. Where anonymisation is not technically feasible, we apply pseudonymisation and restrict access to the data to the minimum number of authorised personnel.

Your Privacy Rights

111bid respects your right to understand and control how your personal data is used. Subject to applicable law and certain limited exceptions (for example where retention is required by a legal obligation), you have the following rights in relation to personal data we hold about you:

• Right of access: You may request a copy of all personal data we hold about you at any time. We will respond within a reasonable timeframe and provide the information in a clear, structured format.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it. For account data such as your address or contact number, you can update this directly in your account settings.
• Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where we have processed it unlawfully. Please note that this right is subject to our legal obligations — some data must be retained for regulatory compliance even after an account closure request.
• Right to restrict processing: You may ask us to temporarily suspend the processing of your personal data while a rectification or objection request is under review.
• Right to data portability: You may request that we provide your personal data in a commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to object: You may object at any time to processing of your personal data that is based on our legitimate interests, including profiling for responsible gaming purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact our privacy team at [email protected] with the subject line "Privacy Rights Request". We may ask you to verify your identity before processing your request. We aim to respond to all privacy rights requests within 30 calendar days. If we require additional time to fulfil a complex request, we will notify you within the initial 30-day period and provide an updated timeline.

Data Security Measures

111bid takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes the following controls:

• 256-bit SSL/TLS encryption: All data transmitted between your device and our servers is encrypted in transit using industry-standard TLS protocols. You can verify this by checking for the padlock icon in your browser's address bar when visiting 111bid.
• Encryption at rest: Sensitive data stored on our servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised 111bid personnel who require it to perform their job functions. All staff with data access undergo security awareness training and are bound by strict confidentiality obligations.
• Two-factor authentication: Our internal systems require multi-factor authentication for all administrative access. We strongly encourage players to enable two-step verification on their own accounts as an additional layer of protection.
• Penetration testing and security audits: The Platform undergoes regular independent security assessments to identify and remediate vulnerabilities before they can be exploited.
• Fraud monitoring: Automated monitoring systems analyse transaction and login patterns in real time to detect and block suspicious activity before it affects your account.

Despite the measures described above, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for ensuring that the devices you use to access 111bid are adequately protected with up-to-date antivirus software and operating system security patches.

Contact & Policy Updates

This Privacy Policy was last updated on 1 January 2026. 111bid reserves the right to revise this Policy at any time to reflect changes in our data practices, legal obligations, or the features of our Platform. When we make material changes, we will display a prominent notice on the Platform homepage and update the effective date shown at the top of this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

How to Contact Us About Privacy

If you have any questions, concerns, or complaints about this Privacy Policy or the way 111bid handles your personal data, please contact our privacy team using the details below. We take all privacy enquiries seriously and commit to responding within 10 business days.

• Email: [email protected] (subject line: "Privacy Enquiry")
• Platform: https://111bid.net
• Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

If you are not satisfied with our response to a privacy complaint, you may have the right to escalate the matter to a competent supervisory authority in your jurisdiction. 111bid will cooperate fully with any such authority in the course of a legitimate investigation.